Return Policy
Wild Grace products are thoughtfully packaged for careful shipping. We ship through USPS Priority mail service or UPS and use recycled and recyclable packing materials.
Please allow 3-5 days for processing your order. Each product we offer is made in small batches, hand poured, boxed, and packaged with love.
*SHIPPING TO CANADA: Shipping heavy items to Canada is expensive. We’ve changed our policy to charge by weight which we hope will get closer to covering our costs when shipping internationally. We never charge you more than the actual cost to ship, and in many instances we cover the difference. We ship to Canada using USPS First Class International or DHL.
However, it is very important to us that you are happy with your experience and thrilled with your purchase. If you have any questions or concerns about your items upon receiving them, please get in touch with us and we will be more than happy to help.
Please allow 3-5 days for processing your order. Each product we offer is made in small batches, hand poured, boxed, and packaged with love.
*SHIPPING TO CANADA: Shipping heavy items to Canada is expensive. We’ve changed our policy to charge by weight which we hope will get closer to covering our costs when shipping internationally. We never charge you more than the actual cost to ship, and in many instances we cover the difference. We ship to Canada using USPS First Class International or DHL.
RETURNS:
Due to the handmade nature of these products we don’t accept returns unless damaged or defective upon arrival.However, it is very important to us that you are happy with your experience and thrilled with your purchase. If you have any questions or concerns about your items upon receiving them, please get in touch with us and we will be more than happy to help.